After the volcano travel chaos, insurance confusion
Ferry Online Travel News 19/04/2010
Travelers seeking to claim on insurance for holidays ruined by the volcanic ash face more misery.
Travelers who have already suffered a disastrous week thanks to the huge plume of volcanic ash from Iceland that played havoc with European air travel could face yet more misery when they try to claim on their travel insurance.
Airlines are offering to refund flights or arrange rebooking but many travelers will still be left out of pocket for unused hotel and car hire bookings.
Whether or not your travel insurance will cover these costs depends on the individual policy.
The industry lacks any standard wordings or conditions for a situation like this.
Industry representatives say passengers need to check the exact wording of their
policies. They can also contact the insurance company or broker for assistance in clarifying their coverage and how to go about claiming.
Thousands of flights across the UK and Europe have been cancelled since ash from the Icelandic volcano first entered European airspace above Scotland. Most flights in the UK remain grounded.
The situation is expected to continue for several days, leading to more travelers seeking to make increasing claims against their travel insurance policies.
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